FAST HELP SERVICE

Q. How Many Bundles Hair do I Need?
3~4 bundles according to your head size and the effect you prefer, hair longer than 20'' 4bundles will be recommended. If you want full effect, 4bundles are necessary. 3bundles for small size head or combine top closures is good choice.

Q. Did the hair keep pattern well after wash?
Except body wave do not act well, other textures all keep the pattern well after wash. The reason for body wave "loose texture" is the body wave is not kind of original very wavy hair, that's why after wash it turns to natural wavy or natural straight. But data shows the body wave is the HOTEST TEXTURE on our company, it's soft, can be dyed well, curled beautifully!!!

Q. What type of hair care products should I use?
Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning the hair is very important to keep it soft and manageable, let the condition sits on the hair more than 30mins then rinse it. Let it air dry instead of blow dry.

Q. what kind of dying products should I choose?
Recommend REVLON or Lo’Real COLORSILK DYE or other SALON PRO Level dying and bleaching products. Deep condition the hair after dye & bleach is very necessary!! It will protect the hair being dry. Lower quality dye products will damage the hair, we are not responsible for customer improper process.

Q. What's the best temperature for flat iron or curled iron?
We recommend 160~180 celsius degree or 320 ~360 fahrenheit degree! Even human hair can be burned if the temperature is too high without proper time control. Heat protection products will be recommended during high temperature iron.

Q. Can hair texture go back to original pattern after flat iron?
For long term use, we NOT RECOMMEND customer to flat iron the curly and wavy texture frequently. Our hair is high temperature steam processed, not marcel water processed. High temperature iron the hair will damage the pattern little by little. Especially DEEP WAVE & TIGHT CURLY, flat iron it will damage these beautiful pattern a lots. Please notice that in advance..

Q. I just received my bundles and they seem to be shedding some hair. Why is that?
No, it is not shedding. After the weft process, there are some loose hairs caught within the "body" of your bundles that are not attached to the weft. This is absolutely NORMAL. As part of the post-weft process, we brush each bundle thoroughly to remove all loose hairs, but it is possible that some loose hairs may still be present. We expect that you will notice a few strands when you brush and when you have your initial wash. The "shedding" should stop immediately after that. You should expect an average of 2-3 strands a day going forward. Please note, some bundles may have considerably more loose hairs than others. These bundles may require several more brush outs and washes before the "shedding" stops.